(585) 349-8000
Comprehensive

Employee Benefits Service

For over 20 years, Benefit Link has been leading and managing employee benefit programs. With your health plan and employee benefits program in place, we execute the client service system that we’ve built with decades of experience. You may hire us to manage your employee benefits program, but you’ll keep us around for the trusted connection, care, and process flexibility you will depend on to make your life easier. Below are the personalized services we provide our valued clients every day.

Our Thinking, Flexible System Handles All The Details

We provide a comprehensive suite of employee benefits services freeing you up to do what you do best.

Employee Benefit Services

Your employee benefits program is a living document that needs care and attention – daily, weekly, monthly, quarterly, and annually. We’re there for you every day.

And you’ll hear from us quite often, too – but only when necessary.

Benefit Program Management
Let us do the time-consuming iterations that go into creating and stewarding the right benefit program. Our client service motto is “We only involve you if necessary.” At the focal point of your program is Open Enrollment: We handle all aspects–including technology, creation of communication materials, conducting employee meetings, COBRA and organizing vendors– freeing you up to do what you do best.

Membership Activity Support
We handle all of the day-to-day activity with respect to enrollments, terminations and changes of your employees on eligible benefit plans, only involving you if needed. We finish the your process with handling all aspects of COBRA–sending General and Qualifying Event Notice letters and working with COBRA participants (initial enrollment, billing and Open Enrollment).

Employee Support
No one takes care of employees like Benefit Link. We roll-up our sleeves and help employees by intervening on their behalf, whether handling a difficult, time-consuming claim problem or helping to understand their benefits. We also offer step-by-step assistance with our enrollment portal at Open Enrollment and new hire eligibility. We also help employees with Health Savings Account (HSA) set up and support.

Enrollment Portal Optimization
We optimize your existing enrollment portal into the management and logistics of your benefit program. If you currently do not use an enrollment portal, we offer clients a customized enrollment portal.

HRLink including HR Community Buzz
HRLink is your private client portal. This personalized website is a comprehensive online resource that was designed with your unique business needs in mind. Discover a host of tools, services and resources that help you to collaborate, minimize risks, promote wellness, prevent losses and stay in compliance. It’s just one of the many innovative ways we support your business.

HRLink provides access to thousands of HR professionals from all over the country through HR Community Buzz, which offers direction and ‘wisdom of the crowd’ problem solving on your HR issue–camaraderie and advice are just an email away.

HR Hotline
Before or after you check in with HR Community Buzz, HR Hotline provides on-demand HR expertise and advice. HR professionals and ERISA attorneys are available by phone or email, to answer your HR-related questions that sit on the face of the law. If your question does not have a direct answer, HR Hotline will provide you with research links to ascertain your next step.

Harassment Training Portal
We can integrate into your new hire cadence the required harassment training

3 Level Wellness
No cost, low cost and investment level cost guidance. We also coordinate and integrate with your healthcare supply chain.

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